Skip to main content

Customer address isn't showing up

Do Hyun Jin avatar
Written by Do Hyun Jin
Updated over a year ago

There can be several reasons why an address might not appear on Google Maps:

  1. Address Selection: When entering the address, it's crucial to click on the auto-populated address in the dropdown, rather than typing the complete address manually. Selecting from the dropdown helps in accurately matching the address with the database system.

  2. Google Maps New Development: If the property or development is very new, it might not have been added to Google Maps yet.

  3. Google Maps Data Update Lag: Google Maps might not have the latest data for a specific region, or it might be in the process of updating its database.

  4. Google Map Remote or Less Traveled Areas: Some areas, especially those less traveled or remote, might not be as frequently updated.

  5. Google Map Address Formatting: The way the address is entered might not match Google Maps' standard formatting or naming conventions for that area.

If an address isn't available on Google Maps, there's unfortunately a limit to what we can do on our end.

However, for immediate needs, we can manually set the location using latitude and longitude coordinates.

Did this answer your question?