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No link after clicking “Reset password“

Troubleshooting Password Reset Issues

Hanna Genarah avatar
Written by Hanna Genarah
Updated over a year ago

After clicking 'Forgot Password', you will receive an email with a link to reset your password.

However, if you're encountering problems while resetting your password, follow these checks:

  1. Use the Latest Link: Do not click on old reset password email links. Always use the most recent link sent to you.

  2. Verify Email Address: Ensure you're entering the correct email address associated with your account.

  3. Check Spam Folder: Sometimes, reset emails may be directed to the spam folder. Make sure to check there.

If the issue persists, please contact our support team for further guidance.

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