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I need to trigger a change order. What are my steps?

Understanding and Implementing Change Orders in Pipe

Do Hyun Jin avatar
Written by Do Hyun Jin
Updated over a year ago

Step-by-Step Change Order Process:

  1. Design & Proposal Adjustments: If needed, modify the solar design, especially if you're adding or removing panels. Update the proposal accordingly, considering factors like adders.

  2. Update Pricing:

    • Click on the 'pricing tab'.

    • Configure the new pricing and align with the appropriate loan products.

    • Remember to click 'save'.

  3. For GoodLeap Loans:

    • Navigate to 'customer view'.

    • Click the "Change Order" button found in the GoodLeap financing info box.

    • Input the loan amount derived from the new proposal pricing. The system will automatically dispatch the loan document.

  4. For Non-GoodLeap Financiers:

    • Log into the financier's portal.

    • Locate and select the relevant customer.

    • Follow the change order process specific to that financier's portal.

    • Ensure that the loan value you enter in the financier's portal is consistent with Pipe Solar's proposal pricing. Always use two decimal points for precision.

  5. Finalizing Documents:

    • After the loan document is signed, return to the Pipe Solar proposal page.

    • Click the "Sign Docs" button and proceed with the standard document-signing workflow.

    • Finalize by signing the updated installation agreement.

By following this streamlined process, managing change orders in Pipe becomes a more straightforward and efficient task. Should you need further clarity or assistance, our support team is here to help!

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