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LightReach Basics: Setting Up the Integration (Installer Admins)

Learn how to integrate your LightReach account with Pipe. This guide walks you through the setup and mapping equipment process step by step.

Do Hyun Jin avatar
Written by Do Hyun Jin
Updated over 2 months ago

1. Open LightReach Settings

Go to Settings, click the Proposals tab, locate LightReach, and then click the Settings button.

2. Request LightReach Activation

Before connecting, LightReach requires consent via email. Send an email to address shown in the window:

Use the subject line:

Activation Request: Pipe–LightReach Integration

Include this text in your email:

I approve the connection between my Palmetto LightReach account and the Pipe Solar integration and request that my Palmetto LightReach organization alias be provided for integration.

Once LightReach provides your alias, enter it in the Palmetto LightReach Alias field, agree to the terms, and click Submit.

If you have sub-organizations and wish to have project mapping enabled between parent orgs and sub orgs, please make sure to request for this to be enabled.

3. Map Modules

  • Go to Settings > Equipments and select your existing modules.

  • Map the LightReach Manufacturer and Model Name, then click Update.

4. Map Inverters

  • Next, select Existing Inverters to begin the inverter mapping process.

  • Match each inverter’s LightReach Manufacturer and Model Name, then click Update to save.

5. That's It! Your LightReach integration is now live ✅

If you hav sub-organizations in your LightReach portal, please read this guide on mapping sub-orgs to your dealers inside Pipe Solar

An article on how to map the sub organizations to Pipe Dealers

We are excited to support Lightreach integration. If you have any issues or questions, please reach out to [email protected]

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